How to deactivate a contact


Note! A contact cannot be deleted from the system. However, you can deactivate it. A contact that has been deactivated can still be viewed using filters and be reactivated.  

To deactivate a contact, go to the Contacts module and click the contact that you want to deactivate.  

Untick the Is Active checkbox.  

Review and click Save to deactivate the contact.   

Didn’t find what you were looking for?

Contact us and we’ll build the right solution for you. Vault Synapse can be fully customized based on your business needs.